September 4th, 2020

Your organization has made a huge investment in Salesforce, one of the most powerful CRMs on the market, but you're having a hard time getting your employees to actually use it and use it correctly. While Salesforce is certainly a powerful tool, there can be some frustrations around its usability. In fact, 40% of people report feeling completely frustrated by the platform. 

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We conducted a survey of Salesforce users and managers with Productions Plus Research to gain a better understanding of the top 3 pain points users experience when using the system and just how costly these pain points can be if left unresolved. This is why we created this infographic of the 3 truths to Salesforce that can impact productivity, along with some resources around what you can do to create a more efficient Salesforce org. Salesforce is incredibly powerful and it's important to understand how to utilize its full potential.

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So how do you increase employee productivity in Salesforce? To learn more about how to increase Salesforce usability, check out our ebook below: